How to resolve “OL2002: You cannot open default mail folders”?

I was trying to open or Start Microsoft Outlook, but certainly it does not started and showed a error message: The file <drive>:<path><file name>.pst could not be found. After this error message the Outlook has displayed a dialogue box written: create/open Personal file. How to resolve this problem in the .pst file?

180 day ago

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Answers (1)

Cathric

The error messages are shown in the .pst file only when any of the following condition becomes true like: the .pst files Outlook that delivers the messages are located on the server that is currently unavailable. Or the .pst files that have Outlook and deliver the messages have been corrupted and due to this the outlook cannot be opened. Whatever the reason may be for error message you can use inbox repair tool to resolve the problem efficiently. For that you will have to follow the some important steps such as:
• Click start button and then find the files and folders by clicking on Find button.
• Then type Scanpst.exe in the named box and then click to find now.
• The double click on the Scanpst.exe file that is in the list of found files.
• Then specify the file name that needs to be repaired.
• Click start button.

Posted 180 days ago

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